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Customs Services – Control of Importing and Exporting Activities

DHL Express is the international specialist in shipping, with extensive knowledge and experience of dealing with customs topics worldwide. For your peace of mind, we provide a wide range of customs support for standard as well as non-routine customs-clearance processes. By making sure that clearance is a smooth and efficient process, we ensure your shipments arrive as quickly as possible, and leave you free to focus on your core business. With our online tool ( we provide essential customs information to help you prepare your shipments.
In accordance with Customs Union legislation a brokerage agreement is to be signed between a cnee/a cnor importer/exporter (a represented entity) and DHL Express (a customs representative). A customer may choose a customs representative or declare the goods by himself.

Brokerage service is to be paid based on tariffs which are an integral part of a brokerage agreement.

Additional charges for Customs Services

Customs Service How We Charge Additional Charge
Bonded Storage Per shipment, per day after 3 calendar days Minimum 710.00 RUB per shipment and 6.00 RUB per kg per day, since the 4th working day
Bonded Transit Per shipment Individually agreed
Broker Notification Per shipment Minimum 2,750.00 RUB
Clearance Authorization Per shipment As per brokerage tariffs
Document Translation Per shipment Minimum 3,100.00 RUB (up to 10 items), 470.00 RUB for every 5 more
Export Declaration Per shipment As per brokerage tariffs
Formal Clearance Per shipment 2,250.00 RUB - 12,600.00 RUB
Multiline Entry Per shipment Minimum 1,800.00 RUB per additional declaration sheet
Other Government Agency (where possible to obtain via DHL) Per submission Minimum 7,150.00 RUB and additional individual surcharge for authorization document
Clearance Data Modification Per shipment 1,900.00 RUB
Release to Broker Per shipment Minimum 2,750.00 RUB
Temporary Imports/Exports Per shipment Minimum 15,500.00 RUB
Valid from January 1, 2019
Rates are started in roubles exclusive of VAT and fuel surcharge.