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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharge (RUB)
Remote Area Delivery 20.00 RUB for each kg, min 1,400.00 RUB per shipment
Remote Area Pickup 20.00 RUB for each kg, min 1,400.00 RUB per shipment
Dangerous Goods in Excepted Quantities On request
Dangerous Goods in Limited Quantities On request
Full Dangerous Goods On request
Dry Ice (UN1845) On request
Lithium Batteries Section II (PI966, PI969) 780.00 RUB
Lithium Batteries Section II (PI967, PI970) No charge
Lithium Batteries Section I, II (PI965) Prohibited via DHL
Biological Substances (UN3373) No charge
Consumer Goods ID8000 20.00 RUB
Oversize Piece 5,400.00 RUB
Non-Stackable Pallet 10,200.00 RUB
Address Correction 700.00 RUB
Data Entry 3.00 RUB
Elevated Risk 1,450.00 RUB
Restricted Destination 2,150.00 RUB
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharge (RUB)
Remote Area Delivery 12.00 RUB for each kg, min 550.00 RUB per shipment
Oversize Piece 2,000.00 RUB
Non-Stackable Pallet 5,100.00 RUB
Address Correction 350.00 RUB
Valid from January 1, 2018
Rates are started in roubles exclusive of VAT and fuel surcharge.

Should you have any questions on surcharges please contact usContact Us.