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FAQs

Do you have a question regarding Tracking or Delivery?
Would you like to learn more about a specific product or how to get in contact with us?

Here you will find our answers to frequently asked questions.


TRACK AND TRACE


DELIVERY


COMPLAINTS

 
 

Track a DHL eCommerce Package

Please enter your parcel identifier or reference number below.

Missing input

Please enter an identifier or a parcel reference number.

The identifier is normally your parcel number within the DHL eCommerce system. The reference number is usually your order number provided by the store at the time of order. Your parcel will be visible once dispatched.