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About DHL eCommerce

DHL eCommerce is your partner for comprehensive shipping and e-commerce solutions. We are dedicated to make our customer’s lives easier.

What we offer

DHL eCommerce offers services that support the development of cross-border and domestic e-commerce. We support e-tailers in growing their business by providing fulfillment services, and facilitate their international e-commerce business.

Who we are

DHL eCommerce is the expert for cross-border shipping , e-commerce logistics and domestic services, including multichannel last mile delivery in selected markets in the Americas and Asia.


Our Background

The PeP division received the mandate to develop the global e-commerce business under the brand names ‘DHL Parcel’ for Europe and ‘DHL eCommerce’ for the Americas, ASPAC and Middle East/Africa.

Our Vision

Our aspiration is to become the number 1 for cross-border e-commerce services on the most attractive international trade lanes and to be among the top 3 for domestic B2C delivery and e-commerce logistics in selected markets.

Our Research

Consumers attitudes towards global distance selling.
A survey by DHL eCommerce with 11,000 consumers in 20 countries.
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Track a DHL eCommerce Package

Please enter your parcel identifier or reference number below.

Missing input

Please enter an identifier or a parcel reference number.

The identifier is normally your parcel number within the DHL eCommerce system. The reference number is usually your order number provided by the store at the time of order. Your parcel will be visible once dispatched.