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Contact Center

Link arrow DHL Russia | Link arrow Contact Center | DHL Global Mail

Contact: DHL Global Mail

Do you have an inquiry about DHL Global Mail products and services? Our country-specific customer service will be happy to help.

Help us deal with your enquiry efficiently

Personal mail enquiries

DHL Global Mail services do not include personal or small-volume mailings. For parcel, letter or document, shipping or tracking inquiries please contact DHL Express.
For business mail inquiries please fill out the contact form below. All fields marked with an asterisk (*) are mandatory.

Personal Data

Please provide us with as much detail as possible (e.g. typical volume and frequency per mailing; destination). This ensures that our response meets your individual needs. Our customer service will contact you within two business days.
DHL Global Mail, LLC (Russia)
8 Marta street, 14
115 088, Moscow

Tracking:
To track the status of your parcel please go to Tracking section

Telephones:
  • If you have an inquiry regarding your parcel sent through DHL Global Mail network in Russia please call our toll-free hotline 9 a.m. to 9 p.m. daily:
    8 495 984 30 85 for Moscow
    8 800 100 30 85 for other Russian cities
  • If you have a partnership or cooperation inquiry, please call our office:
    (495) 956 -10-01 extension 4048*
* Please note that we do not provide services to private individuals, in this case please contact DHL Express
 
 

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Do you have any questions about parcel, letter or document, shipping or tracking?
Contact DHL Express

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